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Your Privacy Matters πŸ”’

Privacy Policy

We take protecting your family's privacy seriously. Here's exactly what we collect and why.

Last Updated: January 14, 2026

πŸ›‘οΈ

Our Privacy Promise

We NEVER sell your personal information. Your family's data is protected with industry-standard security.

πŸ‘‹ Introduction

Welcome to DoodlePal ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at doodle-pal.com (the "Service").

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Information We Collect

πŸ“ Information You Provide Directly

Account Information:

  • Email address
  • Name (parent/guardian)
  • Child's first name (optional)
  • Password (encrypted)
  • Payment information (processed by our payment provider)

User Content:

  • Photos of drawings and toys
  • Generated animations
  • Chat conversations with animated characters
  • User preferences and settings

Communications:

  • Your email correspondence
  • Support ticket information
  • Feedback and survey responses

πŸ€– Information Collected Automatically

Usage Data:

  • Device information (type, operating system, browser type)
  • IP address
  • Service usage statistics
  • Feature interaction data
  • Error logs and diagnostic information

Cookies and Tracking:

  • Maintain your session
  • Remember your preferences
  • Analyze Service performance
  • Improve user experience
βš™οΈ

How We Use Your Information

🎨 Provide the Service

  • Process and animate uploaded images
  • Generate AI-powered character conversations
  • Store your created characters in your gallery
  • Enable puppet show and bedtime story features
  • Process your subscription payments

πŸ“ˆ Improve and Develop

  • Analyze usage patterns to improve features
  • Develop new functionality
  • Debug and fix technical issues
  • Optimize Service performance

πŸ’¬ Communicate

  • Send transactional emails
  • Provide customer support
  • Send Service updates and notifications
  • Respond to your inquiries

πŸ” Safety and Security

  • Monitor for inappropriate content
  • Process reports of concerning conversations
  • Prevent fraud and abuse
  • Comply with legal obligations
πŸ‘Ά

Child Safety & COPPA Compliance

DoodlePal is designed to be used by parents and guardians on behalf of their children. We take child safety seriously:

πŸŽ‚ Age Requirements

Users must be 18 years or older to create an account. If you are creating content for a child under 13, you must be their parent or legal guardian.

βœ… Parental Consent

By creating an account and uploading content on behalf of a child, you represent that you are the parent or legal guardian and consent to data collection as described.

πŸ›‘οΈ Child-Safe Content

Our AI systems are designed to generate age-appropriate content. We filter inappropriate content and language.

🚫 No Direct Collection

We do not knowingly collect personal information directly from children under 13.

🚨 Reporting Mechanism

We provide tools to report concerning conversations, which are reviewed by our safety team.

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AI-Generated Content

✨ Character Generation

We use artificial intelligence to:

  • Analyze uploaded images to create animated characters
  • Generate character personalities and dialogue
  • Create interactive conversations
  • Produce animations and stories

πŸ” Content Moderation

AI-generated content is filtered for:

  • Age-appropriate language
  • Safe and positive interactions
  • Educational value
  • Compliance with our content policies

πŸ“’ Conversation Reporting

When you submit a report:

  • The conversation transcript is reviewed by our safety team
  • We may use reported content to improve our filtering systems
  • Action may be taken including content removal or system improvements
  • You will be notified of the outcome when appropriate
🀝

Data Sharing & Disclosure

🚫 We DO NOT sell your personal information.

We may share information in the following circumstances:

πŸ”§ Service Providers

We share information with trusted third parties who help us operate:

  • Cloud hosting providers (data storage)
  • Payment processors (subscription billing)
  • Email service providers (transactional emails)
  • AI and machine learning services (content generation)
  • Analytics providers (Service improvement)

These providers are contractually obligated to protect your information.

βš–οΈ Legal Requirements

We may disclose information if required to:

  • Comply with legal obligations, court orders, or government requests
  • Enforce our Terms of Service
  • Protect the safety of children or other users
  • Defend our legal rights

🏒 Business Transfers

If DoodlePal is involved in a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.

βœ… With Your Consent

We may share information for other purposes with your explicit consent.

πŸ”

Data Storage & Security

🌍 Where We Store Data

Your information is stored on secure servers in the United States. We use industry-standard encryption and security measures.

πŸ›‘οΈ Security Measures

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for suspicious activity

πŸ“… Data Retention

We retain your information for as long as your account is active. After account deletion:

  • All personal information is permanently deleted within 30 days
  • User-created content (drawings, animations, conversations) is permanently deleted
  • Aggregated, anonymized data may be retained for analytical purposes
  • Backup copies are purged within 90 days
βš–οΈ

Your Rights & Choices

You have the following rights regarding your information:

πŸ‘οΈ Access

You can access your account information and created content at any time through your dashboard.

✏️ Correction

You can update or correct your account information in your settings.

πŸ—‘οΈ Deletion

You can delete individual characters, chat history, or your entire account and all associated data.

πŸ“₯ Export

You can download your created content before deletion.

πŸ‘¨β€πŸ‘©β€πŸ‘§ Parental Rights

Parents have the right to:

  • Review content created for their children
  • Request deletion of any or all content
  • Refuse further collection of information
  • Report inappropriate AI-generated content

To exercise these rights, contact us at privacy@doodle-pal.com.

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Cookies & Tracking

We use the following types of cookies:

πŸ” Essential

Required for the Service to function (authentication, session management).

πŸ“Š Analytics

Help us understand how the Service is used (Google Analytics, anonymized).

βš™οΈ Preference

Remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling essential cookies may limit Service functionality.

🌍

International Users

DoodlePal is operated from the United States. If you access the Service from outside the US, your information will be transferred to and processed in the United States.

πŸ‡ͺπŸ‡Ί GDPR Rights (EU Users)

If you are in the European Economic Area, you have additional rights including:

  • Right to data portability
  • Right to object to processing
  • Right to restrict processing
  • Right to lodge a complaint with supervisory authorities

πŸ‡ΊπŸ‡Έ California Privacy Rights (CCPA)

California residents have additional rights:

  • Right to Know: Request information about data we collect
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt out of sale of personal information (we do not sell)
  • Right to Non-Discrimination: We will not discriminate for exercising rights
πŸ“

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via:

  • Email notification to registered users
  • Prominent notice on the Service
  • In-app notification

Continued use of the Service after changes constitutes acceptance of the updated policy.

πŸ›‘οΈ Commitment to Child Safety

We are committed to creating a safe environment for children. We:

βœ… Use age-appropriate AI content filters

βœ… Monitor and review reported conversations

βœ… Continuously improve our safety systems

βœ… Comply with COPPA and child protection laws

βœ… Empower parents with control and transparency

βœ… Take your trust seriously

Your trust is important to us, and we take our responsibility to protect children seriously. πŸ’™